Recipient Settings

What is Recipient settings?

By configuring recipient settings, you can send notifications about the results of executed scenario.

How to use

Register recipient

Click the [Add a new recipient setting] button in the upper right.

[Create a new]: Create a new recipient manually. [Select from members]: Select and add an existing recipient from the member list.

Register recipient information from [Create a new] on the modal window.

• Name: You can set any name for the recipient. (3 characters or more is required)

• URL or Email: Enter a Webhook URL or Email address. Supported recipients are Email, Slack, Teams, and PagerDuty. When selecting PagerDuty, you must also provide an Account Token, as it is required for authentication.

Click on [Register] button.

Screen after registering the recipient

Once you have set up the recipient, the registered recipient will be displayed in a list.

Items	Descriptions
Recipient	Recipient names will be displayed.
Scenarios	This is the number of scenarios for which the relevant recipient is set.
Registered	The date and time when the recipient was registered.
Last updated	The date and time when the recipient was last updated.

Edit recipient

To edit a recipient, click on the recipient's name or select [Manage recipient] from the vertical ellipsis . Once selected, the editing screen will be displayed.

Delete recipient

To delete a notification recipient, click the vertical ellipsis and select [Delete recipient]. If you are sure you want to delete it, click the Delete button to confirm. If a recipient is set in a scenario, you cannot delete the recipient. You must first delete the recipient from the scenario.

Setting MS Teams and Slack as a notification recipient using webhook feature.

Microsoft Teams

Follow the instructions below to set Microsoft Teams as a notification recipient. 1. Start Microsoft Teams application. 1. Select a preferred team from which include channels that you would like to get notifications to. 1. Select target channels to get notifications. 1. Click on "Manage Channel" from other options by clicking the horizontal ellipsis dots. 1. Select "Edit" on Connector menu in settings tab. 1. Search for Incoming Webhook and select "Add". 1. Provide a name for the webhook and upload an image if necessary. Then Select "Create". 1. Copy and save the unique webhook URL present in the dialog. 1. Go to "recipient settings" screen on StageCrew. 1. Paste webhook URL copied earlier and paste it in "URL or Email" section. 1. Click on "Register" button.

You can also refer to the following Microsoft support page for webhook feature. https://learn.microsoft.com/ja-jp/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook?tabs=newteams%2Cdotnet

Slack

Setting PagerDuty as a notification recipient.

Why this is important

Users of PagerDuty, one of the most popular incident management tools, often utilizes “incident” feature to better manage incidents be centralizing all the information. What if StageCrew, as a 1-click experience engine, could update the incident by fulfilling all the information the team needs to collect at the time of incident immediately? That’s the reason that we developed this feature.

What "Action" can do for PagerDuty

By configuring just a few things in PagerDuty, StageCrew automatically collects and update a PagerDuty incident besides notifying all the links and screenshots to existing communication tools like email, slack and teams.

How to configure "Action" in StageCrew

1. Create a new recipient.
2. Set your PagerDuty account (Email) and an API key.
   a. API key can be created in PagerDuty with the following steps.
      i. In the web app, navigate to User Icon My Profile User Settings. 
     ii. In the section API Access, click Create API User Token.
     iii. Enter a Description to help you identify the key later.
     iv. Click Create Key.
3. Use the recipient in a scenario as one of the recipients.